Terms and Conditions – What you need to know before using 21 Betting

1 General Terms & Conditions

21 Betting is an internationally licensed online Sports Betting and gaming platform. This Terms and Conditions This constitutes a legal agreement between the user and 21 Betting. By accessing this platform, creating an account, or using any of our services, you automatically agree to be bound by these terms.

21 Betting reserves the right to update these Terms and Conditions at any time. Any changes will be posted on the website along with the effective date. Continued use of the platform following any update constitutes acceptance of the revised terms.

• These Terms and Conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail.
• 21 Betting is operated for entertainment purposes only. No guarantee of financial returns is made.
• We reserve the right to modify or discontinue any platform service without prior notice.

2 Account Registration & Eligibility

The following conditions must be met to create an account and use services on 21 Betting. Failure to comply with these conditions may result in account closure at any time.

• Age Restriction: Users must be at least 18 years of age. Accounts belonging to minors will be closed immediately.
• One Account Policy: Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• Accurate Information: The name, mobile number, and all other details provided at registration must be accurate and up to date.
• Password Security: Users are solely responsible for the security of their accounts. Passwords should never be shared with anyone.
• KYC Verification: 21 Betting may request identity verification documents at any time. Certain services may be restricted until verification is complete.

3 Deposit & Payment Policy

Deposits on 21 Betting can be made via bKash, Nagad, Rocket, and other approved payment methods. The following deposit Terms and Conditions Applicable.

• A minimum deposit amount applies and is stated on the promotions page.
• Deposits are generally credited to your account instantly, though banking processes may cause delays in some cases.
• Third-party payment methods may not be used for deposits. Payments must be made from an account registered in your own name.
• Any fraudulent payment or chargeback will result in immediate account suspension.
• 21 Betting has no involvement in any illegal transactions or money laundering activities, and any such activity detected will be met with immediate legal action.

4 Withdrawal Policy

Withdrawing winnings from 21 Betting requires meeting certain conditions. The withdrawal process is fully secure and funds are sent directly to your mobile banking account.

• KYC verification on your account must be completed before any withdrawal can be processed.
• Withdrawals may only be made using the same payment method used for the original deposit.
• Standard withdrawals are processed within 24 hours. Larger amounts may require additional verification.
• Wagering requirements must be fulfilled before any bonus funds can be withdrawn.
• A maximum daily withdrawal limit applies, which can be viewed on your profile page.

5 Bonus & Promotion Terms

21 Betting regularly offers various bonuses and promotions. These offers are subject to specific terms and conditions and may be modified or withdrawn at any time.

• Welcome Bonus: Available to new members once only. A minimum deposit is required to activate the bonus.
• Wagering Requirement: Each bonus has specific wagering requirements that must be met before any withdrawal can be made.
• Bonus Validity: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• Bonus Misuse: Any attempt to gain unfair advantages through bonus exploitation or system manipulation will result in permanent account closure.
• Cashback Offer: Cashback is generally credited within a specified timeframe and applies to selected games.

6 Betting Rules & Regulations

The following rules must be observed when participating in Sports Betting, casino, and other games on 21 Betting.

• Bets once confirmed cannot be changed or cancelled.
• In the event an event is cancelled or stopped mid-way for unforeseen reasons, 21 Betting will follow its refund or re-settlement policy.
• 21 Betting reserves the right to void any bets accepted at incorrect odds due to a technical error.
• 21 Betting is not liable for any disconnection issues that occur during live betting.
• Maximum bet limits per single match are set and may vary depending on the game or sport.

7 Prohibited Activities

The following activities are strictly prohibited on the 21 Betting platform. This Terms and Conditions Violations will be met with strict action.

• Creating multiple accounts or using another person's account.
• Using automated bots, scripts, or software to place bets.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Misuse of the affiliate system or referral program.
• Threatening, harassing, or disrespecting other users.
• Money laundering or transactions involving illegal funds.
• Using the 21 Betting name, logo, or brand without authorization.

8 Account Suspension & Closure

21 Betting reserves the right to temporarily or permanently close any account under the following circumstances.

• Breach of terms and conditions.
• Registering with false or inaccurate information.
• Failing KYC verification or submitting fraudulent documents.
• Where an account has been inactive for an extended period (generally more than 12 months).
• Where a user has requested self-exclusion under the Responsible Gaming policy.

In the event of account closure, a process will be followed to return any valid balance; however, balances may be forfeited if the closure is due to a breach of terms.

9 Limitation of Liability

21 Betting does not accept liability for the following.

• Any loss resulting from an internet connection failure.
• Delays or failures caused by third-party payment gateways.
• Losses resulting from the user's own errors.
• Natural disasters, war, or force majeure events.
• Losses resulting from third-party cyberattacks, though we remain fully committed to your security at all times.

21 Betting is committed to maintaining the highest levels of security and service, though occasional disruptions may occur due to technical limitations.

10 Rule Changes & Updates

21 Betting may at any time this Terms and Conditions modify in part or in full. In the event of changes:

• A notice including the update date will be published on the website.
• For significant changes, users will be notified via their registered email or through a platform notification.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• Users have the right to close their account if they do not agree to the updated terms.